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SealCity of Beaumont, CA
550 East 6th Street
Beaumont, CA 92223
Support Services
The Support Services Department is an important component of the Beaumont Police Department by providing a vital link between the community and its police officers. Support services personnel interpret the individual's needs and coordinate the appropriate services to meet those needs.

Dispatch
Dispatch is responsible for providing assistance to callers on 6 incoming telephone lines which include: 911 emergency lines, an alternate business line, and other additional business lines. Dispatch personnel are also tasked with dispatching calls via radio and the Computer Aided Dispatch System (CADS) 24 hours a day, 7 days a week.

The Dispatcher's role is to ascertain as much information as possible for the Officer in the field. When requesting service for non-emergency situations, we ask for your patience in waiting for the arrival of a Police Officer, as emergency calls have priority. The Police Officer will respond to the call as soon as possible. To report a non-emergency please call, 951.769.8500 for assistance.

To help Dispatcher's prioritize the call and provide the responding Officers with the information they need, every caller is asked a standard set of questions which include:

The location of the problem.
  • When dialing 911 the telephone number and address should be shown on the Dispatcher's console, however, the Dispatcher will confirm if the address is correct. Also, the caller may be calling for a location that is different than the address where the caller is physically located. Also, dialing 911 from your cellular phone may route your call to California Highway Patrol, please ensure you provide CHP Dispatchers the correct location so they may transfer to the appropriate agency.
Nature of the problem.
  • The Dispatcher will need to know if you are reporting an emergency or non-emergency. The caller will be asked for a basic description of what occurred and, if applicable, when the incident happened, a description of the suspect, whether a weapon was involved, and a direction of travel including a vehicle description, if necessary. For non-emergency calls please call the non-emergency line at 951.769.8500

Caller's information.
  • The Dispatcher will ask for the caller's name, address, and telephone number. Please remain on the telephone to provide additional information as requested.